Frequently Asked Questions
Everything you need to know about protecting your little one's eyes in style.
What makes Babiators frames virtually indestructible?
Our frames are made from a specially formulated, flexible rubber that is BPA-free and incredibly durable. They can be bent, twisted, or stepped on and will snap back into shape, making them perfect for active kids.
Do the lenses provide 100% UV protection?
Yes, all Babiators lenses offer 100% UVA and UVB protection to keep your child's developing eyes safe from the sun's harmful rays.
How does the Lost & Found Guarantee work?
We are the only brand that offers a 1-year guarantee against loss or breakage. If your child loses or breaks their Babiators within one year of purchase, we will replace them for free—you just pay the shipping cost.
How do I choose the right size for my child?
We offer two primary sizes: Junior (ages 0-2) and Classic (ages 3-5+). For older children, we also have our 'Tall' collection. Please refer to our detailed sizing chart for exact measurements.
What is your return policy?
We want you to love your purchase. If you are not satisfied, you can return unworn items in their original packaging within 30 days of delivery for a full refund or exchange.
How long will it take to receive my order?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location, while expedited options are available at checkout.